COOL & LOVELY EVENTS · LEGAL
How we handle information when you browse this website or get in touch with Cool & Lovely Events.
Last updated: 13 November 2026
This notice describes the website and enquiry practices of Cool & Lovely Events. For privacy questions, call 0772 017 873 or 0777 666 075. The demo email and address on our Contact page are placeholders and are not channels for privacy requests.
When you contact us by phone or another agreed channel, you may share your name, contact details, event date, location, guest numbers, budget, preferences and messages. Provide only what is needed to discuss your occasion. Avoid sending sensitive guest information unless we have agreed a suitable way to handle it.
The current booking page is a non-submitting demonstration. Its fields do not create an appointment, transmit a booking request, take payment or send confirmation. Please do not enter sensitive information. This notice will be updated before a live booking service is introduced.
We use enquiry information to respond to you, understand your requirements, explore proposals, coordinate agreed services and keep relevant business records. These activities support steps you request before an agreement, delivery of agreed services, site security and applicable record-keeping obligations. Optional marketing or other consent-based uses would be explained separately.
Our hosting and website security services may process IP addresses, browser and device information, requested pages, timestamps and security logs to deliver and protect the site. WordPress may use cookies for login, preferences and functions where available. Google Fonts is loaded to display the site’s typography; requests to Google can include technical information such as your IP address. Your browser lets you manage cookies, although blocking necessary cookies may affect some functions.
If you leave a comment on a public blog post, WordPress collects the comment fields, IP address and browser user agent for display and spam detection. Approved comments may be visible publicly. If you choose to save your details in comment cookies, your browser may retain them for future comments. Please do not put private event or guest information in a public comment.
Relevant team members and providers supporting our website, hosting, security or communications may handle information for those purposes. Where your enquiry progresses, information needed to obtain quotes or coordinate agreed services may be shared with relevant venues or suppliers. We aim to share only what is needed. Providers may process information outside Sri Lanka; their locations and safeguards depend on the provider and service used.
Information should be kept only while needed to respond to an enquiry, deliver agreed services, maintain necessary business records, resolve issues or meet applicable legal obligations. Retention depends on those purposes and any contractual or legal record requirements; unnecessary information should be deleted or anonymised. Public comments may remain until removed.
You can ask about information we hold, request correction or deletion, or raise a concern by calling the published numbers. We may need to verify your identity and explain any reason we must retain particular records. Statutory rights and remedies depend on the law in force and any applicable exemptions. Information about Sri Lanka’s evolving framework is available from the Data Protection Authority.
We use reasonable measures to protect information, while no online system can guarantee complete security. Linked websites have their own practices. We may update this notice as the site or services change; the date above identifies the current version.